FAQ

 

Do we need to book in advance?

No you do not! Tickets can be purchased on the day at Heatherslaw station ticket office. We will be looking at an advance booking option in the future. Our trains do get quite busy during the summer so please do arrive plenty of time before your train to avoid disappointment. 

 

Do we take cash?

We are currently operating a cashless payment system. Please bring your card to purchase your tickets.

 

What are your covid measures?

Covid measures can be found on our front page here:

 

When are we open?

We are open every day of the week during the season.

 

Do I need to where a mask?

The safety of our staff and visitors is our main priority. Government guidance states that you must wear a mask while on public transport. Please follow this and wear a mask. Masks can be purchased from the ticket office. 

 

What are your train times?

Our current train times from Heatherslaw Station is:

 

10:30am

11:45am

1:00pm

2:15pm

3:30pm

 

Is the Railway wheelchair accessible?

Yes, we have two wheelchair compartments on our train.

 

Are dogs allowed on the train?

Yes dogs are allowed and travel free!

 

Are the tickets single or return?

All tickets are day open return, meaning you can get off the train at can return on a train later in the day. Tickets cannot be used on more than one day.

 

 

 

Heatherslaw Light Railway Company
Ford Forge
Heatherslaw
Cornhill-on-Tweed
Northumberland
TD12 4TJ

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Ticket Office: 01890 820244 (9:30am-4:30pm)

Dogs Travel Free!

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