Santa Specials Terms And Conditions
You should read the following information carefully before submitting your Booking Form to Heatherslaw Light Railway Company. Our Santa Specials are operated subject to the conditions set out below. (www.heatherslawlightrailway.co.uk)
Space on each Santa Special is limited. When we get your Booking Form we will allocate your requested number of tickets unless your selected train is already at full capacity, in which case we will do our best to contact you to offer you space on an alternative train as far as we can.
Tickets allocated to you must be paid for at the Ticket Office before you board the train on the day of travel; we accept cash, debit or credit cards (we don’t take advance payment either on the phone or the website). The train ride, refreshments and children’s gifts from Santa are all included in the price of £12 per person.
On rare occasions we may have to cancel services (for example due to adverse weather conditions or insufficient demand for a particular train). You should check the latest information on the Heatherslaw Light Railway Facebook page (https://www.facebook.com/heatherslawrailway/) before you travel to the Railway just in case. We can’t accept liability for any costs you incur that result from us having to cancel a train in such circumstances.
We will keep the information that you submit on the Booking form on our own computer system for the purpose of recording your booking, administering our Santa Specials and for contacting you about your booking. We will never share your details with any third party.
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